Last updated: March 2, 2023

This privacy policy (the “Policy”) aims to formalise our commitment to the privacy of the users of the website www.madepro.fr (the “Website”) operated by MADECO.

In the context of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our Services or the communication of those Services exclusively in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered “sensitive”, such as your racial or ethnic origins, your political, philosophical or religious opinions.

By registering on the Site, you authorise us to process your personal data in accordance with the Charter.

If you do not agree with the terms of this Policy, please do not use the Site or the Services.

1. When do we collect your personal data and what data is collected?

We may collect and store your personal data, including when you :

• browse the Site,
• request a quote,
• contact us.

We use your personal data to enable the provision and management of the Site Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach. This information is used solely by us and allows us to better tailor our Services to you.

If you have opted-in to receive emails and messages from us when you create your Account, you will receive emails and alpha-numeric messages about our products and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these mailings at any time.

1.1 Browsing the Site

Navigation data. We collect information to identify how you access the Site, which pages you visit and for how long. In doing so, we may make use of Cookies as set out in paragraph 6 below.

1.2 Contacts

In order to follow up on requests you may make to our Customer Service Department and to confirm your information, we may use your full name, email address and telephone number.

2. How do we protect your personal data?

We have implemented technical and organisational security measures to ensure the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and likelihood thereof.

However, it is specified that no security measure is infallible and we are therefore not able to guarantee absolute security for your personal data.

3. When do we share your personal data?

3.1 Sharing your personal data with third party companies

When you browse the Site, your personal data may be passed on to external service providers. These third parties provide a service on our behalf to enable the smooth operation of credit card payments and other Services.

No personal data is transferred outside the European Union.

Except where a third party asks you to accept a privacy policy and terms of use specific to that third party, third party companies that receive your personal data have agreed to process your personal data only for the purpose of providing our Services.

We will never, without your prior consent, share your personal data with third party companies for marketing and/or commercial purposes.

3.2 Sharing with authorities

We may disclose your personal data to administrative or judicial authorities where disclosure is necessary for the identification, apprehension or prosecution of any individual who may be prejudicial to our rights, any other user or any third party. We may also be legally obliged to disclose your personal data and cannot object to such disclosure.

4. How long do we keep your personal data?

In any event, we will keep your personal data for no longer than is necessary for the purposes for which it is processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

5. Cookies: how we use them

5.1 What is a cookie?

A cookie is a text file that may be deposited in a terminal when consulting an online service with a browser software. A cookie file allows its issuer, during its period of validity, to recognise the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.

In any case, the cookies placed on your browsing device with your consent are deleted 13 months after being stored on your device.

5.2 What is the purpose of the cookies used on our Website?

The cookies we issue allow us to:

• Compile statistics and measure traffic and usage volumes of the various elements of our Website (sections and content visited, navigation paths), enabling us to improve the Website’s relevance and usability, as well as, where applicable, our products and services.
• Adjust the presentation of our Website to the display preferences of your device (language, screen resolution, operating system, etc.) during your visits to our Website, based on the hardware and software used by your device.

During your first visit to the Website, a cookie banner will appear on the homepage. A clickable link provides more information about the purpose and functioning of cookies and redirects to this Policy. Continuing to browse another page of the site or selecting an element of the Website (such as an image, text, link, etc.) constitutes your acceptance of the placement of the specified cookies on your device.

5.3 How can you control the cookies used?

You can configure your browser software at any time to allow cookies to be stored on your device or, conversely, to reject them (either systematically or based on their origin). You can also set your browser to prompt you to accept or reject cookies on a case-by-case basis before a cookie is stored on your device.

Warning: Any configuration may alter your Internet browsing experience and your access to certain services requiring the use of cookies. We accept no liability for the consequences of degraded service performance resulting from the inability to store or access cookies necessary for the proper functioning of our services, which you may have refused or deleted. This would be the case if you attempted to access our content or services requiring user authentication.

The same applies if we (or our service providers) are unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to connect to the Internet.

5.4 How to configure your browser software

For the management of cookies and your choices, the configuration of each browser is different. This is described in the help menu of your browser, which will tell you how to change your cookie preferences. Below you will find information about the main browsers.

Internet Explorer / Edge

In Internet Explorer, click on the Tools button, then select Internet Options. Under the General tab, in the Browsing History section, click on Settings. Then click the View Files button.

Firefox

• Go to the Tools tab of the browser, then select the Options menu.
• In the window that appears, choose Privacy, and then click on Show Cookies.

Safari

• Go to Settings via the browser menu (Safari > Preferences).
• Click on Privacy.

Google Chrome

• Go to Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
• Select Advanced Settings.
• Click on Content Settings, then select Cookies.

For more information on cookies, you can visit the CNIL website.

6. What are your rights?

You are the only person who has communicated the data in our possession to us, through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular Articles 15 to 22 of the RGPD, and after having proven your identity, you have the right to ask us for access to your personal data, to correct or delete them.

In addition, within the limits of the law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to portability of the personal data provided.

You can contact our Services in order to exercise your rights at the following e-mail address: contact@madepro.fr or at the following postal address: 21 Boulevard Kraemer, 13014 in Marseille, enclosing a copy of an identity document with your request.

7. Can we modify the Charter?

We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. If we make any changes, we will post those changes on this page and in such other places as we deem appropriate in light of the purpose and significance of the changes.

Your use of the Site following any changes means that you accept those changes. If you do not agree to certain material changes to this Policy, you should stop using the Site.

8. Data Protection Officer and contact

If you have any questions about your personal data or if you wish to delete your Account, please contact us at the following postal address: 21 Boulevard Kraemer, 13014 in Marseille (indicating “Vie Privée – Protection des Données”), or by email at contact@madepro.fr.

9. The National Commission for Information Technology and Civil Liberties (“CNIL”)

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.