Privacy Policy

Date de dernière mise à jour : 02 mars 2023

This privacy policy (the “Policy”) aims to formalise our commitment to the privacy of the users of the website (the “Website”) operated by MADECO.

In the context of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our Services or the communication of those Services exclusively in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered “sensitive”, such as your racial or ethnic origins, your political, philosophical or religious opinions.

By registering on the Site, you authorise us to process your personal data in accordance with the Charter.

If you do not agree with the terms of this Policy, please do not use the Site or the Services.

1. When do we collect your personal data and what data is collected?

We may collect and store your personal data, including when you :

  • browse the Site,
  • request a quote,
  • contact us.

We use your personal data to enable the provision and management of the Site Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach. This information is used solely by us and allows us to better tailor our Services to you.

If you have opted-in to receive emails and messages from us when you create your Account, you will receive emails and alpha-numeric messages about our products and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these mailings at any time.

1.1 Browsing the Site

Navigation data. We collect information to identify how you access the Site, which pages you visit and for how long. In doing so, we may make use of Cookies as set out in paragraph 6 below.

1.2 Contacts

In order to follow up on requests you may make to our Customer Service Department and to confirm your information, we may use your full name, email address and telephone number.

2. How do we protect your personal data?

We have implemented technical and organisational security measures to ensure the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and likelihood thereof.

However, it is specified that no security measure is infallible and we are therefore not able to guarantee absolute security for your personal data.

3. When do we share your personal data?

3.1 Sharing your personal data with third party companies

When you browse the Site, your personal data may be passed on to external service providers. These third parties provide a service on our behalf to enable the smooth operation of credit card payments and other Services.

No personal data is transferred outside the European Union.

Except where a third party asks you to accept a privacy policy and terms of use specific to that third party, third party companies that receive your personal data have agreed to process your personal data only for the purpose of providing our Services.

We will never, without your prior consent, share your personal data with third party companies for marketing and/or commercial purposes.

3.2 Sharing with authorities

We may disclose your personal data to administrative or judicial authorities where disclosure is necessary for the identification, apprehension or prosecution of any individual who may be prejudicial to our rights, any other user or any third party. We may also be legally obliged to disclose your personal data and cannot object to such disclosure.

4. How long do we keep your personal data?

In any event, we will keep your personal data for no longer than is necessary for the purposes for which it is processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

5. Cookies: how we use them

5.1 What is a cookie?

A cookie is a text file that may be deposited in a terminal when consulting an online service with a browser software. A cookie file allows its issuer, during its period of validity, to recognise the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.

En tout état de cause, les cookies déposés sur votre terminal de navigation avec votre accord sont détruits 13 mois après leur dépôt sur votre terminal.

5.2 A quoi servent les cookies émis sur notre Site ?

Les cookies que nous émettons nous permettent :

  • d’établir des statistiques et volumes de fréquentation et d’utilisation des divers éléments composant notre Site (rubriques et contenus visités, parcours), nous permettant d’améliorer l’intérêt et l’ergonomie du Site et, le cas échéant, de nos produits et services ;
  • d’adapter la présentation de notre Site aux préférences d’affichage de votre terminal (langue utilisée, résolution d’affichage, système d’exploitation utilisé, etc.) lors de vos visites sur notre Site, selon les matériels et les logiciels de visualisation ou de lecture que votre terminal comporte.

Lors de votre première visite sur le Site, un bandeau cookies apparaîtra en page d’accueil. Un lien cliquable permet d’en savoir plus sur la finalité et le fonctionnement des cookies et renvoie vers la présente Charte. La poursuite de la navigation sur une autre page du site ou la sélection d’un élément du Site (notamment : image, texte, lien, etc.) matérialise votre acceptation au dépôt des cookies visés sur votre ordinateur.

5.3 Comment pouvez-vous contrôler les cookies utilisés ?

Vous pouvez à tout moment configurer votre logiciel de navigation de manière à ce que des cookies soient enregistrés dans votre terminal ou, au contraire, qu’ils soient rejetés (soit systématiquement, soit selon leur émetteur). Vous pouvez également configurer votre logiciel de navigation de manière à ce que l’acceptation ou le refus des cookies vous soit proposé ponctuellement, avant qu’un cookie puisse être enregistré dans votre terminal.

Attention : tout paramétrage est susceptible de modifier votre navigation sur Internet et vos conditions d’accès à certains services nécessitant l’utilisation de cookies. Nous déclinons toute responsabilité s’agissant des conséquences liées au fonctionnement dégradé de nos services résultant de l’impossibilité d’enregistrer ou de consulter les cookies nécessaires à leur fonctionnement et que vous auriez refusés ou supprimés. Tel serait le cas si vous tentiez d’accéder à nos contenus ou services qui nécessitent de vous identifier. This would also be the case if we (or our service providers) were unable to recognise, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.
<5.4 How to configure your browser software
For the management of cookies and your choices, the configuration of each browser is different. This is described in the help menu of your browser, which will tell you how to change your cookie preferences. Below you will find information about the main browsers.

Internet Explorer / Edge

Dans Internet Explorer, cliquez sur le bouton Outils, puis sur Options Internet. Sous l’onglet Général, sous Historique de navigation, cliquez sur Paramètres. Cliquez sur le bouton Afficher les fichiers.


  • Allez dans l’onglet Outils du navigateur puis sélectionnez le menu Options
  • Dans la fenêtre qui s’affiche, choisissez Vie privée et cliquez sur Affichez les cookies


  • Accédez aux Paramètres via le menu du navigateur (Safari > Préférences)
  • Cliquez sur Confidentialité.

Google Chrome

  • Accédez aux Paramètres via le bouton à droite de la barre d’URL ou via le menu du navigateur (Chrome > Préférences).
  • Sélectionnez Paramètres Avancées
  • Cliquez sur Paramètres du contenu puis sur Cookies.

Pour obtenir plus d’information sur les cookies, vous pouvez consulter le site internet de la CNIL.

6. What are your rights?

You are the only person who has communicated the data in our possession to us, through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular Articles 15 to 22 of the RGPD, and after having proven your identity, you have the right to ask us for access to your personal data, to correct or delete them.

In addition, within the limits of the law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to portability of the personal data provided.

You can contact our Services in order to exercise your rights at the following e-mail address: or at the following postal address: 21 Boulevard Kraemer, 13014 in Marseille, enclosing a copy of an identity document with your request.

7. Can we modify the Charter?

We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. If we make any changes, we will post those changes on this page and in such other places as we deem appropriate in light of the purpose and significance of the changes.

Your use of the Site following any changes means that you accept those changes. If you do not agree to certain material changes to this Policy, you should stop using the Site.

8. Data Protection Officer and contact

If you have any questions about your personal data or if you wish to delete your Account, please contact us at the following postal address: 21 Boulevard Kraemer, 13014 in Marseille (indicating “Vie Privée – Protection des Données”), or by email at

9. The National Commission for Information Technology and Civil Liberties (“CNIL”)

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.